Creative Industries & ICT

Founded in 2007, Crystel is dedicated to transforming the global customer experience landscape and stands as a trailblazer in the BPO industry. In 2022, Crystel marked a significant milestone with the inauguration of its inaugural office in Aqaba. 

The Aqaba-based company stands as a cutting-edge technology company in the Middle East, distinguished for operating an advanced regional fiber-optic network and an Uptime-certified Tier-3 data center in Aqaba, Jordan. Noteworthy for its technological prowess, the company has achieved prominence in establishing critical infrastructure.

Serving the local, regional market, and international market, the Aqaba Digital Hub embraces a Google data center, a neutrally optimized internet exchange as well as cloud platforms and fiber-optic networks via its telecom and technology arms, NaiTel and 35D respectively. The project is a landmark that taps into the growing demand for digital transformation in Jordan and the MENA region. It embraces everything from a mega data center and internet exchange point to cloud platforms and fiber networks, among many more.